Kiwis are Nice

When I had been here a short while, I thought the "really nice" rumour about Kiwis was a huge myth. Granted, people are nice, but no more nice than normal people. Some are mean, some are nice, much like the rest of humanity. Turns out, they had to prove me wrong. I got a letter from my energy provider just a few days after I had paid my bill. I thought there was some new additional charge I had to pay or something and opened it with all the bitterness one could reasonably expect. I will paraphrase the letter, as I don't have it anymore, but it basically said, "Sorry to clutter up your mailbox with more mail, but we wanted you to know that we are aware that you have choices available to you and we are glad you chose us. To thank you for that, we have just reviewed our prices and wanted to inform you of a decrease in rates. Sorry again for cluttering your mailbox."

What?? Who does that? Who lowers your rates, thanks its customers for being customers and apologizes for taking up the time and energy to do the aforementioned tasks? I wasn't even aware that I had chosen an energy provider. The only thought I had of my heat and electric is in terms of frugality (with the exception of occasionally scalding hot showers. ahhhhh....).

Well, New Zealand, you've impressed me with this general good nature at long last. Companies don't do that, but I'm sure glad you did.